PRIVACY
To ensure that information you give us about yourself and your company is not misused and your privacy is protected we follow the guidelines set out below.

All data collected will be controlled by Myrna Ltd trading as Champion Products, Oak Court, Lee Mill Ind. Est., Ivybridge, PL21 9GP, UK. We will not sell or pass on your personal information to any third parties except in the course of completing your order (e.g. Courier Companies).

When you place an order we need to know your name, company name, e-mail address, delivery address and credit or debit card information (if applicable). This information enables us and our subcontractors to process and complete your orders and to keep you up to date with the status of your order. We also ask for your telephone no. which we may use if we have a query on your order or if there is a problem and we need to contact you urgently.

Information and statistics to monitor website performance may be collected to help us improve our service. No individuals will be identified and no personal information will be used for this purpose.

If you would like to amend submitted information or to have your records completely removed from our customer database, please contact us by e-mail, fax or letter. We will try to ensure that the information is amended or deleted as soon as we are able.

We may from time to time wish to keep you updated with offers and developments concerning our company in which we feel you may be interested. If you would prefer not to receive such information, please let us know by emailing us at nomail@source-fixings.co.uk

By registering with this site you agree to the collection and use of data in the manner laid out in this statement, which may be amended from time to time.

SECURITY
When an order is placed, via our secure checkout, all information is encrypted using a Thawte Digital Certificate, Secure Sockets Layer(SSL) and GPG public/private key encryption to ensure it cannot be intercepted or read by any unauthorised person.

TERMS AND CONDITIONS
This website is operated by Myrna Ltd trading as Champion Products, company registration no. 2685576, of 1 Oak Court Lee Mill Industrial Estate, Ivybridge, Devon, PL21 9GP, United Kingdom. Our Telephone number in case you have any qeuries is +44 (01752) 205502.

Use of and sales from the "Champion Products" website are governed by the laws of England and Wales. All orders are subject to the following terms and conditions. No alterations or exceptions will be accepted. These terms and conditions do not affect your legal rights.

The prices shown on the website are in £ Sterling and exclude VAT and carriage. The total order value including VAT and carriage will be shown on the checkout page before the order is submitted.

Credit or debit card payments will be taken on the date goods are despatched. In the case of account holders, payment must be made within 30 days of the date of the invoice. Invoices will not be sent until the goods have been despatched. The granting of account facilities is at our discretion, we reserve the right to decline account facilities to any individual or company.

We reserve the right to amend prices and product details or data without prior notice.

Although Myrna Ltd T/A Champion Products makes every effort to ensure that the information displayed on this website is accurate typographical errors and technical innaccuracies may occur and we therefore cannot guarantee this. We accept no liability for claims for damages or injury arising from use of the information on this site.

When we receive your order we will treat it as an offer to buy. We will confirm receipt by e-mail. When we accept your order, we will send you another e-mail confirming prices and estimated delivery. We reserve the right to refuse to accept an order on any grounds we feel necessary. All orders are subject to availability.

DELIVERY
Although we try to maintain a good level and range of stock, due to the huge variety, we are unable to carry every single item. All standard parts will normally be delivered in 1-3 working days from receipt of payment. Where this is not possible you will be informed of the lead time by email and if applicable we may give you the option of a substitute.

RETURNS POLICY
We always endeavour to ensure that our customers are satisfied with the goods we supply. If however, you are not satisfied you may cancel your order by notifying us by post, fax or e-mail, within 14 working days from the date delivered. If you are returning the goods due to a problem or fault with the goods, please let us know at the time of notification. If there is a fault or we have made an error with the goods we have supplied we will collect the goods at our cost. Other returns to us will be at your cost unless agreed otherwise. We will not be responsible to you for any other costs incurred due to faulty or incorrect goods we have supplied other than a refund for the amount paid for the goods.

All customer complaints will be dealt with as soon as is practically possible. We will endeavour to respond to all complaints within 3 days.